James O’Neill is a veteran collision repair executive with more than 40 years of combined ownership and multi‑shop operational experience across founder‑led businesses, regional MSOs, and national platforms. His leadership is defined by disciplined execution, deep operational expertise, and a proven ability to drive consistent, scalable performance.
Most recently, James served as Senior Vice President of Operations for the East Coast at Classic Collision, overseeing roughly half of the company’s national footprint—more than 160 locations generating over $650 million in revenue. In this role, he led large‑scale teams, strengthened operational structures, and delivered measurable improvements in performance across a complex, multi‑market region.
Prior to Classic Collision, James held senior leadership positions with Gerber Collision & Glass and ABRA Auto Body & Glass, where he consistently delivered strong same‑store sales growth, EBITDA expansion, improved cycle times, and elevated team performance across large regions. His impact in these organizations reflects his ability to build sustainable processes, develop high‑performing teams, and drive operational consistency at scale.
Earlier in his career, James owned and operated a collision repair shop, giving him first‑hand understanding of the technician’s journey, customer expectations, and the cultural elements that underpin a successful automotive business. His career began on the West Coast as a competitive custom builder before transitioning into the role of collision repair technician—advancing through every major position in the repair process before moving into leadership.
Throughout his career, James has remained committed to sustainable growth, operational excellence, and business disciplines that enhance quality, profitability, and customer value. He is known for his steady leadership style, ability to build alignment, and dedication to delivering strong results across diverse markets.
Beyond his professional work, James is committed to serving the industry and his community. He and his wife share a passion for giving back and enjoy spending time outdoors—motorcycle riding, boating, and engaging in active pursuits that reflect the values of service, integrity, and balance that guide his life and leadership.